Shumsky Therapeutic Pillows, LLC has created this privacy statement in order to demonstrate our firm commitment to privacy.
Who are we?
We are Shumsky Therapeutic Pillows (“Therapeutic Pillows”, “us”, “we”). Therapeutic Pillows is the authorized merchant of branded promotional merchandise. Our address is 811 E. Fourth St., Dayton OH 45402 USA. You can contact us by mail at the above address, by email at email@example.com or by telephone at 800-223-2203 Monday-Friday 8:00 a.m. to 5:00 p.m. ET (USA), excluding holidays.
We are not required to have a data protection officer, so any inquiries about our use of your personal data should be addressed to the contact details above.
How we use your information
When you use our website
We automatically collect certain information, which may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, the files viewed on our site, operating system, date/time stamp, and/or clickstream data to analyze trends in the aggregate and administer the site.
When you request marketing info via our website
We collect email address, name and company. We will use this information to send newsletters and special product offers. We will retain your information until you opt out of the communications.
When you submit an inquiry
When you submit an inquiry via our website, or contact us via our chat service, we ask for your name, contact telephone number and email address.
We use this information to respond to your question, including providing you with any requested information about our products and services. We may also email you after your inquiry in order to follow up on your request and ensure that we have answered it to your satisfaction. We will do this based on our legitimate interest in providing accurate information and superior customer service.
Your inquiry is stored and processed by our employees, who are based in the USA.
We do not use the information provided to make any automated decisions that might affect you.
We retain inquiry and chat details for two years.
When you purchase a product from our website
When you purchase products from us online, we ask for your name, address, contact telephone number, email address, credit card and other payment information.
We will use your information to verify your credit card details for your purchase, process your order and to deliver your products. We will also send you an order acknowledgement and shipping confirmation via email, and we may use your telephone number or email address to contact you regarding your purchase.
We require this information to process and fulfill your order, to provide customer service, and to provide reports to the clients on whose behalf we operate the website.
Your information is stored on our website server and on our ERP server, both are based within the USA. Your credit card details are passed to a third-party payment processor based in the USA and the processor is Payment Card Industry (PCI)-certified. We do not store or retain your credit card information.
We do not use the information you provide to make any automated decisions that might affect you.
We retain your order information for 7 years to comply with government regulations.
Therapeutic Pillows does not share personally identifiable information we gather from this site with any other entity, public or private, for any reason, except in the investigation of fraudulent activity working with financial institutions and law enforcement.
We will not sell or give away any lists or other data that we may retain and we do not purchase such information from other sources.
We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or processing your payment. These companies are authorized to use your personal information only as necessary to provide these services to us.
We may also disclose your personal information as required by law, such as to comply with a subpoena, or similar legal process and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
If Therapeutic Pillows is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
The security of your personal information is important to us. Therapeutic Pillows is Level 1 PCI-Certified by a Qualified Security Assessor company. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.
Links to Third Party Sites
If you choose to use our referral service to tell a friend about our site, or to recommend a product, we will ask you for your friend’s name and email address. We will automatically send your friend an email inviting him to visit our website for more information.
Social Media Widgets
Your rights as a data subject
By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate. If we have asked for your consent to process your personal data, you may withdraw your consent at any time.
If we are processing your personal data for reasons of consent, you can request that your data be erased.
You have the right to ask us to stop using your information for a period of time if you believe we are not doing so lawfully.
To submit a request regarding your personal data by email, mail or telephone, please use the contact information provided above in the Who are we section of this policy.
Your right to complain
If you have a complaint about our use of your information, please contact us directly so we can address your complaint. Please use the contact information provided above in the Who are we section of this policy.
We will update the version number and date of this document each time it is changed.
Version: 1.1 Last Updated: May 24, 2018